Cleaning Services Integration Guide

Integrating RadHIL with cleaning services ensures that your luxury properties are always pristine and ready for guests. This guide will walk you through the process of connecting RadHIL with various cleaning service platforms to automate and optimize your property maintenance.

Supported Cleaning Service Platforms

TurnoverBnB
Properly
Breezeway
VRScheduler
ResortCleaning

General Integration Steps

Log in to your RadHIL dashboard
Navigate to "Integrations" in the main menu
Select "Cleaning Services" from the integration categories
Choose your preferred cleaning service platform
Click "Connect" and follow the authentication process
Configure cleaning schedules and property details
Set up automation rules for cleaning tasks
Test the integration
Activate the live integration

TurnoverBnB Integration

TurnoverBnB is a popular platform for managing cleaning services. Here's how to set it up with RadHIL:

In the RadHIL dashboard, select TurnoverBnB from the cleaning services list
Click "Connect to TurnoverBnB"
You'll be redirected to TurnoverBnB's authorization page. Log in and grant access to RadHIL
Back in RadHIL, click "Configure Integration"
Map your properties in RadHIL to TurnoverBnB:
- Property Name
- Address
- Cleaning Instructions
- Access Information (if applicable)
Set up cleaning schedule rules:
- Time between guest checkout and next check-in
- Preferred cleaning times
- Special cleaning requirements (e.g., deep clean every 5th booking)
Configure notifications for cleaning status updates
Save your configuration

        
          // Example of RadHIL to TurnoverBnB property mapping
          {
            "propertyName": "Luxury Villa Sunsets",
            "address": "123 Ocean View Dr, Malibu, CA 90265",
            "cleaningInstructions": "Use eco-friendly products, pay special attention to oceanview windows",
            "accessInfo": "Smart lock code: 4321#"
          }
        
      

Properly Integration

Properly offers visual checklists for cleaners. Here's how to integrate it with RadHIL:

Select Properly from the cleaning services list in RadHIL
Click "Connect to Properly"
Authorize the connection on the Properly website
In RadHIL, click "Configure Integration"
Import or create visual checklists for each property
Set up automatic cleaning task creation based on bookings
Configure quality control settings and inspection schedules
Save your configuration

Note: Ensure that your cleaning staff has access to the Properly app to receive tasks and submit completion reports.

Automation Features

With RadHIL's cleaning service integration, you can automate the following:

Scheduling cleanings based on guest check-out and check-in times
Assigning cleaners to specific properties or rotations
Sending cleaning instructions and access information to cleaners
Tracking cleaning progress and completion status
Generating reports on cleaning efficiency and quality
Automated billing and invoicing for cleaning services

Best Practices for Cleaning Integration

Create detailed property profiles with specific cleaning requirements
Establish clear communication channels between property managers, cleaners, and guests
Regularly update cleaning checklists to maintain high standards
Implement a quality control process with random inspections
Use guest feedback to continuously improve cleaning processes
Train cleaning staff on using the integrated system effectively

Handling Special Cleaning Requests

RadHIL's integration allows for special cleaning requests to be seamlessly communicated:

Set up custom fields in guest booking forms for special requests
Configure automation rules to flag bookings with special requests
Ensure these requests are automatically added to cleaning tasks
Implement a review process for complex or unusual requests

Troubleshooting Common Issues

If you encounter problems with your cleaning service integration:

Verify that all properties are correctly mapped between RadHIL and the cleaning platform
Check that cleaning schedules align with your booking calendar
Ensure cleaners have the necessary access to properties and the cleaning platform's app